(The Hype is Real, PDF) This research proves conclusively that social media is coming to the business world at a faster rate than many anticipated. It also indicates that corporate familiarity and usage of social media is racing far ahead of what many have predicted.

For Success in the Enterprise, Think Platform:“Software architecture is an unintended consequence of social architecture,” Smith says. “If you have a dysfunctional organization, and you build software to align with it, you’re going to get dysfunctional software. We need to go in with our eyes open and understand. This may exacerbate issues. Don’t expect putting new technology is going to change that. it often exacerbates issues.”

Moreover, when numerous items have been thus joined together to form a trail, they can be reviewed in turn, rapidly or slowly, by deflecting a lever like that used for turning the pages of a book. It is exactly as though the physical items had been gathered together to form a new book. It is more than this, for any item can be joined into numerous trails. (V. Bush, "As we may think"

Enterprise 2.0 Tools Don't Address The Politics Of KM
I was reviewing an enterprise wiki implementation recently. This is a group that had impact across the organization on multiple divisions. The wiki was great. The customizations were great. But the people aspect had the 1.0 hangover. Only members of this group had access to the wiki while the implications of the knowledge that gets created was enterprise wide . This seems to be a common problem in many organizations experimenting with Enterprise 2.0. Its not about deploying tools; its about breaking silos and allowing a "true" read-write web to emerge. Groups that are primarily considered to be knowledge consumers need to be included in the new web of participation for true value to emerge. Enterprise 2.0 ecosystems , though bottom-up could still create silos of knowledge unless we proactively evangelize the fact that knowledge consumers are also knowledge producers. In a typical software company this could mean that a Wiki that the Quality group sets up needs to be open to the delivery teams for true knowldge churn to happen. Otherwise we have a new silo, accerlated by Enterprise 2.0 tools.

RSS Offers Relief from Enterprise E-Mail Overload: 'Even though it's a consumer-driven technology, it may have more benefit for a company than for an individual user. It helps streamline existing forms of communication, so a company will see benefit right away,' said Oliver Young, an analyst at Forrester Research. 'It can mean more efficient use of e-mail. It's geared toward timeliness and what needs more, or less, attention. RSS can really drive benefit that way.'

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